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Terms and Conditions


A Division of DHS Products, Inc.


Nailfiles.com is a division of DHS Products, Inc.  Nailfiles.com (“Website”) is a retail website for the purchase of professional nail files and accessories.

Credit Card/PayPal charges will appear as DHS Products, Inc. on your statement.  

Use of Website

You may only use this Website to browse the content, make legitimate purchases and shall not use this Website for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This Website and the content provided in this Website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this Website and/or the materials contained on this Website may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this Website are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this Website, the authors of these contents and in general anybody connected to this Website in any way, from now on collectively called (“Providers”), assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

The Providers reserve the right to:

1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that the Providers shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 
2. Change the Terms and Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Website. 
3. The providers will use reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond the Provider’s control.

Privacy Policy

The Providers are committed to protecting your privacy. This privacy policy applies to all the web pages related to this Website.

All the information gathered in the online forms on the Website are used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms and Conditions of use for this service. None of the information will be sold or made available to anyone.

The Website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Website; the pages that you access while at the Website and the Internet address of the website from which you linked directly to our Website. This information is used to help improve the Website, analyze trends, and administer the Website.

The Providers may need to change this policy from time to time in order to address new issues and reflect changes on the Website. The Providers will post those changes here so that you will always know what information is obtained, how the Providers might use that information, and whether the Providers will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about this Privacy Policy, please send the Providers an e-mail at the following address:  info@dhsproducts.com

By using this Website, you signify your acceptance of the Privacy Policy. If you do not agree to this policy, please do not use the Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Cookies can also help customize the Website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

Terms of Sale

By placing an order you are offering to purchase a product subject to the following Terms of Sale. All orders are subject to availability and confirmation of the order price.

In order to contract with this Website you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. This Website retains the right to refuse any request made by you. If your order is accepted we will inform you by e-mail and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this e-mail will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been shipped to you. Only those goods listed in the confirmation e-mail sent at the time of shipment will be included in the contract formed.

(b) Clearance Items/Custom Items

There are no returns, refunds, or exchanges on any of our items listed in our clearance section or any custom/printed items. This includes any Misprint (MP), Minor Flaw (MF), Overstock (OS), custom manufactured items, and printed items. Additionally, if you order a MP, MF, or OS item and the Providers do not have sufficient inventory to fulfill your complete order you will be shipped the quantity that is in stock. You will only be charged for the quantity shipped. An e-mail will be sent that includes the quantity that was shipped and the total price that was charged for the item(s).

(c) Pricing and Availability

While the Providers try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If an error is discovered in the price of any goods which you have ordered the Providers will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If the Providers are unable to contact you the order will be treated as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

(d) Shipping

Shipping times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which the Providers will not be responsible. Lead time is dependent on stock availability. Should the Providers have stock available, the Providers will do their best to ship orders the same day, provided payment is validated/received before 11:00 a.m. Mountain Time and the order is placed on a scheduled business day. Should the product not be in stock, please allow five (5) production days plus freight transit time. This will allow for manufacturing of your order.

Every effort is made to timely ship your order; however, unforeseen circumstances may cause delays. In the event the Providers are faced with such an occurrence you will be contacted via e-mail. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left the premises. If a package is returned undeliverable the Providers will make every attempt to contact you to make arrangements for re-shipment. If it is necessary to re-ship an order due to an incorrect address you will be responsible for the cost of re-shipping the order.

(e) Payment 

Upon receiving your order the Providers carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been shipped and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(f) Refunds/Returns Policy

Merchandise must have been purchased from the Website within 60 days of return request to qualify for credit or exchange.

To initiate a Return please contact the Providers to request a return authorization number. Requests must include the reason for return. The return authorization number must appear on the outside of each box returned.

No credit or exchange will be processed until the merchandise has been received and inspected by the Providers. At the Provider’s option, we may repair, replace or issue credit.

Merchandise authorized for return must be in original packaging, and in re-saleable condition (no price stickers or glue marks) or else the return will be denied.

Merchandise must be returned prepaid shipping cost by Customer; a restocking fee of up to 20% may apply.

Closeout, overstock or custom manufactured items purchased cannot be returned. All sales of these items are final.

All items carry a 30 day limited warranty that covers factory defects in material and workmanship. Warranty means defective due to defects in the manufacturer’s parts or workmanship; not due to use and/or abuse. A nominal charge for parts, labor and return shipping charges may apply.

Payment Options and Pricing

All transactions will be processed by DHS Products, Inc.  The Providers reserve the right to change pricing at any time without prior notice. The Website will accept MasterCard, Visa, Discover, and PayPal as a payment option. If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the Website at a later time to complete your order.

Security Policy

  1. Authorize.net processes all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the Website’s registered domain name are checked and verified, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Authroize.net is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Authorize.net Internet servers are protected by firewalls and intrusion detection systems.
  3. The Providers do not have access to credit card details.
  4. Authorize.net continually reviews and enhances its security in line with technological changes.


The Providers have the right, but not the obligation, to monitor any activity and content associated with the Website. The Providers may investigate any reported violation of these Conditions or complaints and take any action that is deemed appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


I understand that all the designs and trademarks are registered to DHS Products, Inc. and I hereby accept the Terms and Conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by DHS Products, Inc. for any civil action or any legal action deemed necessary against me.

Contact Details

A Division of DHS Products, Inc.
1024 N. Production Rd.
Cedar City, UT  84721
Ph: (435) 586-4628
Fax: (435) 586-4629
E-mail: info@dhsproducts.com

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